Westwood Sunglasses offers a one year manufacturer’s warranty that covers defects that may occur in the materials or during workmanship of your sunglasses. Westwood Sunglasses has the right to determine what qualifies as a manufacturer’s defect. Exclusions to this warranty include any physical damage done to the frames or lenses by the user such as scratched lenses, frames being dropped, smashed, or sat on, or any other damage that occurs from excess force from the user.
In the unfortunate event that your Westwood Sunglasses do break, we allow a one time replacement for 50% off retail pricing. Sunglasses that qualify for our replacement policy include, but are not limited to, those that are broken due to being smashed, dropped, or sat on. Westwood Sunglasses reserves the right to determine what qualifies under this policy.
Returns and Exchanges
If you are not satisfied with your online purchase of Westwood Sunglasses you may return or exchange your order within 7 days of receiving them. All returns or exchanges must have original packaging and cannot have any physical damage to the frames or lenses. Westwood Sunglasses will not be held responsible for the payment of return shipping or any lost packages due to return shipping.
It is the responsibility of the customer to ensure that their order qualifies for a return or exchange. Any sunglasses returned that do not qualify will be sent back to the customer and no refund will be issued.
To see if your pair qualifies for our any of our policies, please send an email with pictures to firstname.lastname@example.org.